Terms and Conditions

Terms and Conditions for Everywhere

Last Updated: 02/01/2024

Please read these Terms and Conditions (“Terms”) carefully before using our website (“Site”) to book horse tours. This Site is operated as an intermediary between you (“Client”)and the horse tour service provider (“Provider”) or other tour operator (“other tour operator”). By using our Site, you agree to comply with and be bound by these Terms.

If you disagree with or are unable to adhere to these Terms, you are not permitted to use the Service. However, we encourage you to reach out to us at info@everywhere.ge to explore potential solutions. Please be aware that these Terms are applicable to all individuals, including visitors, users, and others seeking to access or utilize the Service.

Contents

1. Booking and Payment 1

2. Payment and Booking Confirmation. 1

3. Provider Responsibility. 2

4. Cancellation and Refund Policy. 2

5. Liability. 2

6. Account Information and Responsibility. 2

7. Ownership and Use of Content 3

8. Privacy Policy. 3

9. Changes to Terms 3

10. Account Suspension and Access 3

11. Contact Information. 3

12. Governing Law and Language for Dispute Resolution. 4

13. Acknowledgment and Agreement 4

Information We Collect 4

a) Data collection. 5

b) Use of Information. 5

c) Disclosure of Information. 6

d) User Data Deletion. 6

e) Personal data protection policy. 6

f) who are we. 6

g) Data Security. 6

h) Third-Party Links 6

i) What types of data do we process?. 7

j) Your Choices 8

k) Changes to this Privacy Policy. 8

l) Who is this document intended for?. 8

m) Contact Us 9

1. Booking and Payment

You may book horse tours (including related services) through our Site. The Service Provider is solely responsible for the horse tour and related services, including pricing, availability, and quality.
1. Other tours, including but not limited to those organized by local or international intermediaries or tour operators, may also be featured on our site. In such instances, pertinent details will be clearly specified in the tour description. It is important to note that, in these cases, we act as an intermediary for the tour operator rather than the service provider. Any concerns or issues during the service provision should be directed to the respective tour operator or intermediary. Additional contact information, will be provided to you at the time of booking.
1. Payment for horse tours is processed through our Site. You agree to pay all fees and charges associated with your bookings. Payment processing is handled by a third-party payment processor (PayPal), and we do not store your payment information.
1. You are also authorized to make a cash or bank transfer payment if the ‘PAY NOW’ method is not suitable for you. In that case, you should reach us at info@everywhere.ge or on the phone number: +995 595 022 102, and we can negotiate the payment terms.

2. Payment and Booking Confirmation

If you intend to make a purchase of any tour offered through our Service (‘Purchase’), we may request certain information from you that is relevant to your Purchase. This information may include, but is not limited to, your credit or debit card number, card expiration date, billing address, and shipping details.
- By making a Purchase, you confirm and guarantee that: (i) you possess the legal authority to use any card(s) or other payment method(s) for the Purchase, and (ii) the information you provide to us is accurate, truthful, and complete.
- To facilitate payment processing and the completion of Purchases, we may utilize third-party services. By providing your information, you grant us permission to share this information with these third parties, subject to our Privacy Policy.
- We retain the right to decline or cancel your order at our discretion, which may be due to reasons including, but not limited to, tour availability, inaccuracies in the service description or pricing, errors in your order submission, or other valid grounds.
- Furthermore, we maintain the right to reject or cancel your order if there is suspicion of fraud or an unauthorized or unlawful transaction.
- Upon successful payment, you will receive a booking confirmation email containing the details of your reservation. Please review this confirmation carefully for accuracy.

3. Provider Responsibility

The Service -Provider is solely responsible for the delivery of the horse tour services, including but not limited to tour safety, quality, and adherence to any applicable laws or regulations.
- Any disputes, complaints, or issues related to the horse tour services should be directed to the Provider. We are not responsible for resolving disputes between Clients and Providers.
- To avoid any doubts, the Service Provider includes the horse stable, the driver, and any other natural or legal persons who provide the services. We are not responsible for any negligence, intentional actions, or inaction of Service Providers that may result in material, immaterial, or physical damages to you. By using our services, you acknowledge and agree that in such cases, all issues must be resolved directly between you and the Service Provider.

4. Cancellation and Refund Policy

We offer refunds for bookings made up to 7 days before the tour’s scheduled start date. If you decide to cancel your booking within 6 days of the tour’s commencement, a 50% refund will be issued. However, if the tour is canceled within 24 hours of its scheduled start time, no refund will be provided.

5. Liability

Our Site acts as an intermediary and does not assume any liability for the horse tour, transportation or any other services provided by the Provider. We do not guarantee the accuracy of information provided by Providers.
- You agree that any claims or disputes related to the horse tour services are solely between you and the Provider. You release us from any claims, demands, and damages (actual and consequential) arising out of or in any way connected with such disputes.
- We act solely as an intermediary between you and service providers and does not assume any responsibility for any damages to your health, body, or property that may occur during the course of the provided services. You acknowledge and agree that we shall not be held liable for any personal injuries, health issues, property damage, or other losses incurred during their travel or engagement with service providers.
- You further understand and agree that it is the sole responsibility of the service provider to ensure the safety and quality of the services offered. We shall not be liable for any acts, omissions, negligence, or misconduct of the service provider or their employees, agents, or subcontractors.
- You are strongly encouraged to review the safety guidelines, terms, and conditions provided by the service provider and take appropriate precautions to safeguard their health, body, and property during their travel or engagement with the service provider.
- By using the services provided by us, you acknowledge and accept these terms and conditions, including the limitations of liability outlined herein.
- You are permitted to utilize the Service exclusively for lawful purposes and in accordance with the Terms.
- Notwithstanding any other provision in this agreement, you expressly acknowledge and agree that no term or provision herein shall be construed as a guarantee from us that the Service Provider is appropriate or compliant with legal requirements, including but not limited to safety requirements.
- For clarification, it is important to note that the terms outlined in the present article also apply in the event described in article 1.2. It is important to understand that responsibility falls exclusively on the other tour operator or service provider. Under no circumstances should we be construed as a responsible or liable party.

6. Account Information and Responsibility

When you register an account with us, you affirm that the information you furnish is truthful, comprehensive, and up-to-date at all times. Providing inaccurate, incomplete, or outdated information may result in the immediate termination of your account on the Service.
- You bear the responsibility for maintaining the confidentiality of your account and password. You agree to assume accountability for any activities or actions conducted under your account and/or password. Promptly notify us if you become aware of any security breaches or unauthorized use of your account.
- We retain the authority to decline service, deactivate accounts, modify or remove content, or cancel orders at our sole discretion.
- To clarify, you may use the Service without registration, and whether or not you choose to register, you agree to all of these terms and conditions by using our Service.

7. Ownership and Use of Content

All content available on or accessible through this Service is either owned by us or used with authorized permission. It is strictly prohibited to distribute, alter, transmit, recycle, download, repost, duplicate, or utilize this Content, whether in its entirety or in part, for commercial purposes or personal benefit, without prior written consent from us.

8. Privacy Policy

Your use of the Site is also governed by our Privacy Policy, which can be accessed here.

9. Changes to Terms

We reserve the right to modify or update these Terms at any time. Any changes will be effective immediately upon posting on the Site. It is your responsibility to review these Terms periodically.

10. Account Suspension and Access

We reserve the right to immediately suspend or terminate your account and restrict access to the Service, without prior notice or liability. This action is solely at our discretion and may occur for any reason, including but not limited to a violation of the Terms.
1. Voluntary Unregistration: You have the option to voluntarily unregister or deactivate your account at any time. To do so, please [provide instructions or link to the account settings page] and follow the prompts to confirm your decision.
1. Data Retention: Upon your request to unregister or deactivate your account, we may retain certain information for legitimate business purposes or as required by law. This may include transaction records, legal agreements, and other necessary data.
1. Reactivation: You may have the option to reactivate your account in the future, should you choose to do so. Please contact us via email for information on reactivating your account.
1. Termination by the Website: We reserve the right to terminate or deactivate your account, with or without notice, for reasons including but not limited to violations of our Terms of Service, suspicious account activity, or as required by law.
1. Effect of Termination: Account termination, whether voluntary or initiated by the website, may result in the loss of access to certain features and data associated with your account. Please refer to our Privacy Policy for information on data retention and removal.

11. Contact Information

If you have any questions or concerns about these Terms, please contact us at info@everywhere.ge By using our Site, you acknowledge that you have read, understood, and agree to these Terms and Conditions.

12. Governing Law and Language for Dispute Resolution

Any disputes or legal issues arising out of or related to the horse tour services or these Terms shall be governed by and construed in accordance with the laws of the country of Georgia.
1. Any legal proceedings or actions initiated as a result of such disputes shall be conducted exclusively in the Georgian language.
1. Any dispute, claim, or controversy arising out of or related to these Terms and your use of the Service shall be subject to the exclusive jurisdiction of the courts of Georgia. You consent to the personal jurisdiction of such courts and agree that the laws of Georgia, without regard to its conflict of law principles, shall govern any dispute or claim arising out of or in connection with these Terms or your use of the Service.
1. Not enforcing any right or provision in these Terms does not mean we waive those rights. If a court deems any part of these Terms as invalid or unenforceable, the rest of the Terms will still apply.

13. Acknowledgment and Agreement

By utilizing the Service or any other services we offer, you confirm that you have reviewed these Terms of Service and consent to their binding effect.

Privacy Policy

Last updated 02/01/24
Your privacy is important to us. This Privacy Policy outlines how we collect, use, disclose, and safeguard your personal information when you use our website and services.

Information We Collect

Information You Provide: When you use our website to book horse tours or communicate with us, you may voluntarily provide us with personal information, such as your name, email address, phone number, Gender, Purchase Information, Images, Postal Address, Financial Information (Including Your Credit Or Debit Card Details) payment details and Etc.. The Information that we collect will be also used to contact or identify you.

We would like to notify you that when you use our service, we gather data known as Log Data, which consists of information sent to us by your web browser. This Log Data may encompass details such as your computer’s Internet Protocol (“IP”) address, browser version, operating system, browsing activity, the specific pages of our service you access, the date and time of your visit, the duration of time spent on those pages, and various statistical information.

Your data will not be utilized in any unlawful manner, and we are committed to offering you detailed and thorough information about how your data is handled whenever you need it.

a) Data collection

The sources:
Your engagement with our official website (except for guest users);
Your sign-up or log-in process on our website;
Reaching out to you to provide services and products;
Your utilization of our services and products;
Gathering information from publicly accessible sources.

b) Use of Information

We use the information you provide to:

Facilitate your bookings and communicate with you about them.
Process payments and refunds.
Respond to your inquiries and provide customer support.
Send you updates, promotions, and newsletters with your consent.
Improve our website and services;
effectively fulfill our contractual commitments, which also include legal responsibilities, we process your data for the following intentions:
for maintaining customer relationships;
for introducing novel products and services;
for monitoring your usage of our products;
for conducting marketing campaigns;
To dispatch status updates concerning activities on the site, such as notifications about successful purchases or installment approvals;
for the automated approval of loans by your servicing bank;
for observing user behavior related to our products and services;
for enhancing and refining our brands, products, and services;
for testing new products, systems, or services;
for delivering high-quality products and services;
for gathering feedback from you and addressing complaints;
for preventing misuse and unlawful activities within our systems;
for identifying and investigating criminal activities and preparing reports;
for overseeing the user’s account and handling funds deposited therein, including withdrawals and related transactions;
for managing our risks and those of our customers;
for exercising our rights as defined in agreements and contracts;
for safeguarding our and your lawful interests;
for any other legitimate purposes.

c) Disclosure of Information

We may disclose your personal information to:

Horse tour service providers to facilitate your bookings.
Third-party service providers who assist us in delivering our services (including but not limited to transportation providers, drivers, and others).
Legal authorities if required by law or to protect our rights and interests.

d) User Data Deletion

In order to adhere to the General Data Protection Regulation (GDPR) Article 17, which covers the Right to Erasure, you must initially grant consent. Afterward, you can proceed to your profile and select the “DEACTIVATE ACCOUNT” button to initiate a request for the deletion of your data.

e) Personal data protection policy

The Personal Data Protection Policy outlines everywhere.ge’s procedures for handling the information and data you furnish to us in order to manage your interaction with our platform. This policy governs all information provided to us or otherwise under our possession concerning you. This information may be conveyed through various channels, such as the everywhere.ge website, telephone, or other communication methods. Through this document, we aim to communicate the principles and objectives guiding our data collection and processing, as well as the legal and technical safeguards we employ to ensure their security. By accepting our personal data protection policy, you affirm and declare your comprehension and consent to the processing of your data in accordance with this policy.

f) who are we

In the Personal Data Protection Policy, when we refer to everywhere.ge (referred to as “we” or “our”), we are referring to individual entrepreneur Tamar Gudavadze and her team, which operates the everywhere.ge website (referred to as the “Website” or “Site”). It’s important to note that we determine both the purposes and methods of processing personal data.

g) Data Security

We take reasonable measures to safeguard your personal information, but no data transmission over the internet can be guaranteed as 100% secure. We cannot guarantee the security of information you transmit to us, and you do so at your own risk.

h) Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these websites. We encourage you to read the privacy policies of any linked sites.

i) What types of data do we process?

Information and data regarding you (please note that we may not necessarily need to collect, retain, use, or manage the information as described below): User Account Details: When you register a user account and use our services or you use our services without registering, we may request certain personal information from you, including but not limited to your first and last name, email address, date of birth, physical address, personal identification number, phone number, and, when necessary for authentication or payment processing, bank account numbers, and card details.
Voluntary Information: We also collect information that you voluntarily provide through various communication channels, such as email or additional information shared during your use of our website services, like live chats with our support team, or details about your personal interests.
Log-in History and Technical Information: To enhance service functionality and user experience, we gather technical data from your device, including software and hardware information (e.g., browser type, operating system, language preferences, login times, and the website’s domain name from which you accessed our services).
Cookies: We utilize cookies and similar technologies to personalize and enhance your experience, including simplifying website navigation, presenting information in preferred formats, improving search capabilities, enabling secure user authentication, aiding marketing efforts, optimizing webpage design, and better tailoring content to users.
Device and Connectivity Information: If you download software to your device, we may collect device-specific data for security and fraud detection purposes. For example, we might examine other software running concurrently with our software to detect potential fraudulent activities (e.g., bots, malware, AI) or to identify the use of specific VPN connections.
Analytical Information: We may collect data about your usage of our services, such as application usage, file searches, user activity (e.g., pages viewed, time spent on specific pages, online interactions, clicks, actions, etc.), timestamps, and notifications. This information is collected for troubleshooting, research, and analysis to better understand and improve your experience with our services.
maintains the prerogative to collect, retain, employ, and process personal data for specific purposes in accordance with the Personal Data Protection Policy).The information and data that we might potentially gather, retain, employ, and process may encompass, but are not necessarily restricted to, the subsequent types of data:

User Details: When you register a user account and use our services or you use our services without registering, we may request specific personal information from you, such as your first and last name, email address, date of birth, physical address, personal identification number, phone number, and, when necessary for authentication or payment processing, bank account numbers and card details.

Voluntary Information: We also collect information that you voluntarily provide through various communication channels, such as email or additional information shared during your use of our website services, like live chats with our support team, or details about your personal interests.

Log-in History and Technical Information: To enhance service functionality and user experience, we gather technical data from your device, including software and hardware information (e.g., browser type, operating system, language preferences, login times, and the website’s domain name from which you accessed our services).

Cookies: We utilize cookies and similar technologies to personalize and enhance your experience, including simplifying website navigation, presenting information in preferred formats, improving search capabilities, enabling secure user authentication, aiding marketing efforts, optimizing webpage design, and better tailoring content to users.

Device and Connectivity Information: If you download software to your device, we may collect device-specific data for security and fraud detection purposes. For example, we might examine other software running concurrently with our software to detect potential fraudulent activities (e.g., bots, malware, AI) or to identify the use of specific VPN connections.

Analytical Information: We may collect data about your usage of our services, such as application usage, file searches, user activity (e.g., pages viewed, time spent on specific pages, online interactions, clicks, actions, etc.), timestamps, and notifications. This information is collected for troubleshooting, research, and analysis to better understand and improve your experience with our services.

j) Your Choices

You have the right to:
Access and correct your personal information.
Withdraw consent for marketing communications.
Delete your account, if applicable.

k) Changes to this Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with a new “Last Updated” date. Your continued use of our website after such changes constitutes your acceptance of the updated policy.

l) Who is this document intended for?

For individuals who have engaged with everywhere.ge, whether as current, past, or potential users, or those who have shown interest in our products or services, they may serve as our users’ legal representatives or designated contact persons. Additionally, this designation may extend to individuals with whom we don’t have direct communication but whose information processing is essential or beneficial for the execution of our operations and the enhancement of our products and services.”

m) Contact Us

If you have any questions or concerns about this Privacy Policy or your personal information, please contact us at info@everywhere.ge.

By using our website, you consent to the terms of this Privacy Policy.

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